Shipping policy
**Shipping Policy for SPR Mario Pool**
Thank you for choosing SPR Mario Pool for your pool cue and accessory needs. We strive to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
**1. Processing Time:**
- Orders are typically processed within 1-2 business days from the date of purchase.
- During peak seasons or promotions, processing times may extend, and we appreciate your understanding.
**2. Shipping Methods:**
- We offer various shipping methods to suit your preferences and urgency.
- Standard Shipping: 3-5 business days.
- Expedited Shipping: 1-3 business days.
- Please note that delivery times may vary based on your location.
**3. Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the selected shipping method.
- You can view the shipping costs during the checkout process before completing your purchase.
**4. Order Tracking:**
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order in real-time to stay updated on its delivery status.
**5. International Shipping:**
- We currently offer shipping within the United States. For international orders, please contact our customer support for assistance.
**6. Shipping Address:**
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
**7. Delivery Confirmation:**
- All orders require a signature upon delivery. This ensures that your order reaches you securely.
**8. Shipping Delays:**
- While we make every effort to deliver your orders promptly, unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times.
- We appreciate your patience and understanding in such situations.
**9. Lost or Stolen Packages:**
- SPR Mario Pool is not responsible for lost or stolen packages. Please contact the carrier directly to file a claim if your package goes missing.
**10. Returns due to Non-Delivery:**
- If a package is returned to us due to non-delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply.
**11. Contact Information:**
- For any questions or concerns regarding your order or our shipping policy, please contact our customer support at support@sprmariopool.com.
Thank you for choosing SPR Mario Pool. We appreciate your business and are committed to ensuring your satisfaction with our products and services.
Thank you for choosing SPR Mario Pool for your pool cue and accessory needs. We strive to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.
**1. Processing Time:**
- Orders are typically processed within 1-2 business days from the date of purchase.
- During peak seasons or promotions, processing times may extend, and we appreciate your understanding.
**2. Shipping Methods:**
- We offer various shipping methods to suit your preferences and urgency.
- Standard Shipping: 3-5 business days.
- Expedited Shipping: 1-3 business days.
- Please note that delivery times may vary based on your location.
**3. Shipping Rates:**
- Shipping rates are calculated based on the weight of your order and the selected shipping method.
- You can view the shipping costs during the checkout process before completing your purchase.
**4. Order Tracking:**
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order in real-time to stay updated on its delivery status.
**5. International Shipping:**
- We currently offer shipping within the United States. For international orders, please contact our customer support for assistance.
**6. Shipping Address:**
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
**7. Delivery Confirmation:**
- All orders require a signature upon delivery. This ensures that your order reaches you securely.
**8. Shipping Delays:**
- While we make every effort to deliver your orders promptly, unforeseen circumstances such as weather, natural disasters, or carrier delays may impact delivery times.
- We appreciate your patience and understanding in such situations.
**9. Lost or Stolen Packages:**
- SPR Mario Pool is not responsible for lost or stolen packages. Please contact the carrier directly to file a claim if your package goes missing.
**10. Returns due to Non-Delivery:**
- If a package is returned to us due to non-delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply.
**11. Contact Information:**
- For any questions or concerns regarding your order or our shipping policy, please contact our customer support at support@sprmariopool.com.
Thank you for choosing SPR Mario Pool. We appreciate your business and are committed to ensuring your satisfaction with our products and services.